Privacy Policy

Privacy Policy

GreenUp Energy (“we”, “our”) respects your privacy. This policy explains what information we collect through our website and how we use it when you request quotes, place orders, create an account, or contact our team.

Information We Collect

We may collect your name, phone number, email address, city, property details, order information, support messages, and uploaded documents such as electricity bill files when you voluntarily submit them through our forms.

How We Use Information

We use submitted information to respond to enquiries, prepare quotations, process product orders, provide account access, improve our services, and communicate about delivery, installation, or support. WhatsApp follow-up may use the phone number you provide when you choose that channel.

Sharing

We do not sell personal data. Information may be shared with internal staff or trusted service providers only as needed to fulfill your request (for example delivery coordination or email delivery). Legal disclosure may occur if required by applicable law.

Data Retention & Security

We retain enquiry and order records as needed for business and support purposes. We apply reasonable technical and organizational measures to protect stored information, though no online method is completely risk-free.

Your Choices

You may request updates to your account details or ask questions about stored enquiry information by contacting us through the website contact channels. Please avoid submitting sensitive personal data that is not required for your request.

For privacy questions, contact us via the Contact page or the phone/WhatsApp numbers published on this website.